New York State Department of Public Service (DPS) Disclosures

Certain terms of service offered by the Village of Solvay municipal electric utility are governed by the New York Municipal Power Agency Generic Tariff No: 1.

View NYMPA Generic Tariff No: 1 (PDF)

Exception Notice: The provisions above apply with the exception of Rider C thereto, which provides terms and conditions for the interconnection of customer-owned electricity generation facilities.

New York State Department of Public Service (DPS) Contact Information

  • Website: www.dps.ny.gov/complaints
  • Phone Assistance:
    • DPS Helpline (General complaints and inquiries):
    • 1-800-342-3377 (Mon.–Fri., 8:30 am–4:00 pm)
    • DPS Hotline (Residential electric and gas shut-offs):
    • 1-800-342-3355 (Mon.–Fri., 7:30 am–7:30 pm)
  • Mailing Addresses:
    • Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223
    • Office of Consumer Services, NYS Department of Public Service, 90 Church Street, New York, NY 10007